Where is Dippermouth clothing made?

All of our clothing is made in the USA in the state of Maine. We design, grade, print, sew, and often dye in Milo, Maine. Botanicals used in dyeing are grown there as well. Our fabric is sustainably sourced and is often derived from deadstock.

What is deadstock fabric?

Deadstock fabrics are fabrics that were overproduced for their initial line and were subsequently sold off to secondary fabric wholesalers. Using deadstock fabrics is an ecologically sound way to source a high quality materials. It also means we are unlikely to be able to reorder the material and therefore can only make a small amount of designs from a given fabric.

What is small-batch clothing?

We hand print all our fabric in batches of twenty yards or less, and dye many of our products with homegrown botanical dyes. This means the garments are produced one at a time in extremely limited quantity.

How much is shipping?

We offer free ground shipping on all U.S. orders over $300. Domestic shipping on orders below $300 is a flat rate of $15.00 We ship nationally via USPS and will ship through UPS or FedEx upon request. Global deliveries are also available upon request.

Do you have a showroom?

Currently, we do not have a physical showroom. As a member of the Maine crafts association, however, we commonly participate in fine craft shows around New England. You can check our next events in the “upcoming shows” tab at the top of the page!

What are your return policies?

We accept returns within 14 days after you receive the garment. Returns must be postmarked by the 14th day to receive a refund to the original payment method.

Exchanges and shop credit is allowed for up to 30 days after the garment was received.

We provide a prepaid return shipping label free for exchanges and store credit.

Returns wanting a refund, we provide a shipping label where the cost of shipping will be deducted from the refund.

How do I return or exchange my order?

Contact “dippermouthco.com” and provide the order number and we will happily assist.

Why can’t I return sale items?

We offer sale garments at or below cost of production. We can not accept returns or exchanges as we would be incurring a loss or go negative on a product. Sale garments are often marked down due to seasonal changes or having only 1 or 2 sizes left in stock and are let go at a discount.

What payment methods do you accept?

We accept Visa, Mastercard, Discover, and American Express. Paypal and Venmo can also be arranged upon request.

How long will it take to receive my order?

Once an order has been placed on any regular item, please allow 2-3 business days for your order to be processed. You will receive a confirmation email when your order ships with a tracking number. Please allow 48-72 hours for tracking to update. Please contact us if you need quicker shipping as we can often accommodate customers with a deadline.

For “Made to Order” pieces, we create the garment after it has been ordered and the time frame is typically listed in the garment description. Generally, 3-4 weeks are needed to print and sew the garment.

What if my order arrives damaged or incorrect?

Reach out to us at Dippermouthco.com and we will be happy to help you make it right! Issues with your order must be brought to our attention within 14 days of receiving your order.

*Please note that once your order has left our facility we are not responsible if it is lost, stolen, or damaged in transit. If you are unsure of the safety of packages delivered to your address, we suggest you contact us to add a signature for pick-up to ensure delivery.

Can I combine discounts?

Discount codes cannot be combined. Only one code per order.

How do I cancel or change my order?

Contact us at dippermouthco.com and we will take care of it for you.

*Please note that once your order has shipped we are unable to make any changes to your order, and it must be dealt with as a return.